Customereye

megabus

Automotive & Mobility • United Kingdommegabus.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 101 days (about 60 per month). Busiest month: 38% of reviews. Languages: en 99%, fr 1%, pl 1%.

Overall Score

63/100
Short observation window (101 days)
−12.3 vs. last month4.01 ★ average rating · 200 reviews
63/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026

Score

63.3

Industry average 63.5

0.2 below average

Rating

4.01

Industry average 4.23

0.22 below average

Reply rate

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Industry average 39.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1324of 2447 ranked in Automotive & Mobility
Top 54% · Mid Packdown 3 from last month
#1 (best)#2447 (worst)
#1322Peer
#1323Peer
#1324This company
#1325Peer
#1326Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

63% of reviews positive, 37% negative

63%
positive
  • Positive63%
  • Neutral1%
  • Negative37%

Sentiment Balance

Covering September 2026 — 14 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
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Delivery Shipping
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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