Based on public reviews and response behavior.
1,000 reviews over 105 days (about 290 per month). Busiest month: 33% of reviews. Languages: en 97%, unknown 3%, es 0%.
Beauty & Wellness average: score 65.3, rating 4.27 stars, reply rate 40.5%, over 1,891 ranked companies · benchmark 1 Nov 2026
Score
76.5
Industry average 65.3
11.2 above average
Rating
4.02
Industry average 4.27
0.25 below average
Reply rate
—
Industry average 40.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 31% negative
Covering July 2026 — 127 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 33% negative and 3% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,891 ranked companies in Beauty & Wellness (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.5 places the company in the top quarter of about 1,900 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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