Based on public reviews and response behavior.
100 reviews over 1,035 days (about 2.9 per month). Busiest month: 41% of reviews. Languages: en 92%, es 7%, unknown 1%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
78.2
Industry average 69.4
8.8 above average
Rating
3.89
Industry average 4.54
0.65 below average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering May 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 74% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 75.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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