Based on public reviews and response behavior.
138 reviews over 369 days (about 11 per month). Busiest month: 67% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,831 ranked companies · benchmark 22 Oct 2026
Score
76.1
Industry average 67.9
8.2 above average
Rating
4.61
Industry average 4.44
0.17 above average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 6% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 138 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,831 ranked companies in Home & Living (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 89 mentions with a sentiment score of 92.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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