Based on public reviews and response behavior.
100 reviews over 2,874 days (about 1.1 per month). Busiest month: 16% of reviews. Languages: en 100%.
Home & Living average: score 68.4, rating 4.47 stars, reply rate 44.1%, over 6,763 ranked companies · benchmark 23 Oct 2026
Score
59.3
Industry average 68.4
9.1 below average
Rating
4.59
Industry average 4.47
0.12 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering October 2019 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,763 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 91.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
