Margaret Dabbs London

Cosmetics & Fragrance • United Kingdommargaretdabbs.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−18.2 vs. last month4.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#144of 191

Top 75% · Bottom Tier

#1 (best)#191 (worst)

#142Peer

#143Peer

#144This company

#145Peer

#146Peer

Overall Customer Sentiment

Below Average

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral1%
Negative18%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.4%

Delivery Shipping

18.5%

Loyalty

12.1%

Response Speed

11.7%

Pricing

11.3%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 25.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.0%

4★

5.3%

3★

5.0%

2★

2.5%

1★

7.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.5% of reviews in the last three months were positive, compared with 89.5% in the three months before that.

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