Customereye

MAPFRE Insurance (US)

Finance & Insurance • United Statesmapfreinsurance.com

Review data last updated .

Based on public reviews and response behavior.

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1,010 reviews over 1,714 days (about 18 per month). Busiest month: 17% of reviews. Languages: en 85%, unknown 11%, es 2%.

Overall Score

84/100
−2.9 vs. last month4.88 ★ average rating · 1,010 reviews
84/100 from 1,010 reviews over 7 months, high confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

83.5

Industry average 62.9

20.6 above average

Rating

4.88

Industry average 4.27

0.61 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#169of 2001 ranked in Finance & Insurance
Top 8% · Top Tier
#1 (best)#2001 (worst)
#167Peer
#168Peer
#169This company
#170Peer
#171Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering July 2026 — 119 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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