Based on public reviews and response behavior.
1,738 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 99%, fr 1%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
45.7
Industry average 61.3
15.6 below average
Rating
1.89
Industry average 4.02
2.13 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 59% negative
Covering December 2025, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.262 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.7 sits in the bottom quarter of about 3,000 ranked Apparel & Fashion companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
