Based on public reviews and response behavior.
1,000 reviews over 660 days (about 46 per month). Busiest month: 7% of reviews. Languages: en 85%, unknown 13%, fr 1%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
71.2
Industry average 65.5
5.8 above average
Rating
4.62
Industry average 4.43
0.19 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 25% negative
Covering July 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 15% negative and 4% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 449 mentions with a sentiment score of 82.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
