Based on public reviews and response behavior.
55 reviews over 931 days (about 1.8 per month). Busiest month: 15% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
63.3
Industry average 65.1
1.8 below average
Rating
4.67
Industry average 4.37
0.30 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering April 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 55 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 31 mentions with a sentiment score of 88.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.67 stars is 0.5 above the Pet Products & Supplies average of 4.2. Show the rating where prospects decide: product pages, checkout, e-mail footers.
