Customereye

Macorner

Gifts & Party Supplies • United Statesmacorner.co

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

43/100
−12.0 vs. last month3.41 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#136of 149
Top 91% · Bottom Tier
#1 (best)#149 (worst)
#134Peer
#135Peer
#136This company
#137Peer
#138Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 38% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering December 2024 — 69 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
27.3%
Product Quality
16.8%
Loyalty
13.0%
Customer Support
10.6%
Communication
8.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 27.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH65/100
65/100
signal score
  • Built from a negative-review share of 36.3% across this company's analyzed reviews.
  • 7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating
5
53.7%
4
3.8%
3
4.7%
2
5.8%
1
32.0%

Based on 600 analyzed reviews. Sentiment is slipping: 52.4% of reviews in the last three months were positive, compared with 60.8% in the three months before that.

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