Dogsy

Gifts & Party Supplies • United Kingdomwww.dogsy.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−2.8 vs. last month4.38 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#100of 149

Top 67% · Mid Pack

#1 (best)#149 (worst)

#98Peer

#99Peer

#100This company

#101Peer

#102Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral1%
Negative17%

Sentiment Balance

Covering November 2024 — 21 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

26.5%

Delivery Shipping

21.3%

Response Speed

13.8%

Customer Support

10.8%

Loyalty

10.3%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 5.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 24.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

77.0%

4★

6.5%

3★

4.0%

2★

2.3%

1★

10.2%

Based on 600 analyzed reviews. Sentiment is improving: 95.9% of reviews in the last three months were positive, compared with 90.6% in the three months before that.

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