Based on public reviews and response behavior.
600 reviews over 816 days (about 22 per month). Busiest month: 17% of reviews.
Gifts & Party Supplies average: score 65.0, rating 4.43 stars, reply rate 37.0%, over 460 ranked companies · benchmark 8 Oct 2026
Score
52.5
Industry average 65.0
12.5 below average
Rating
4.38
Industry average 4.43
0.05 below average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering November 2024 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Gifts & Party Supplies (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 52.5 sits in the bottom quarter of about 450 ranked Gifts & Party Supplies companies (25th percentile: 56, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
"Product Quality" is the strongest recurring theme in the reviews: 383 mentions with a sentiment score of 85.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
