Boomf

Gifts & Party Supplies • United Kingdomboomf.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

−40.0 vs. last month3.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#45of 149

Top 30% · Upper Half

#1 (best)#149 (worst)

#43Peer

#44Peer

#45This company

#46Peer

#47Peer

Overall Customer Sentiment

Above Average

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral2%
Negative27%

Sentiment Balance

Covering October 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.0%

Product Quality

17.1%

Customer Support

14.9%

Loyalty

14.1%

Response Speed

9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 6.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 35.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

65.8%

4★

6.7%

3★

3.7%

2★

4.8%

1★

19.0%

Based on 600 analyzed reviews. Sentiment is slipping: 61.5% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

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