M1 Med Beauty UK

Beauty & Wellness • United Kingdomm1-beauty.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−5.9 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#147of 351

Top 42% · Upper Half

#1 (best)#351 (worst)

#145Peer

#146Peer

#147This company

#148Peer

#149Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%

positive

Positive93%
Neutral1%
Negative7%

Sentiment Balance

Covering October 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

26.3%

Customer Support

24.6%

Loyalty

24.0%

Pricing

10.0%

Onboarding

5.9%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 1.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100

10/100

signal score

•Built from a negative-review share of 15.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.8%

4★

1.7%

3★

0.2%

2★

0.3%

1★

4.0%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

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