Based on public reviews and response behavior.
100 reviews over 139 days (about 22 per month). Busiest month: 31% of reviews. Languages: en 97%, unknown 3%.
Shipping & Delivery average: score 53.5, rating 3.77 stars, reply rate 35.7%, over 389 ranked companies · benchmark 4 Oct 2026
Score
86.0
Industry average 53.5
32.5 above average
Rating
4.62
Industry average 3.77
0.85 above average
Reply rate
—
Industry average 35.7%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 389 ranked companies in Shipping & Delivery (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.0 places the company in the top quarter of about 400 ranked Shipping & Delivery companies (75th percentile: 69). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 81% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
