Based on public reviews and response behavior.
599 reviews over 267 days (about 68 per month). Busiest month: 20% of reviews.
Airlines & Aviation average: score 35.1, rating 2.28 stars, reply rate 9.3%, over 94 ranked companies · benchmark 6 Oct 2026
Score
14.7
Industry average 35.1
20.4 below average
Rating
1.16
Industry average 2.28
1.12 below average
Reply rate
—
Industry average 9.3%
not measured
Among ranked Airlines & Aviation companies
Only companies with enough recent, scoreable reviews are ranked.
14% of reviews positive, 85% negative
Covering October 2024 — 61 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 16% of reviews in this period, with 82% negative and 2% neutral.
Share of theme mentions
Themes extracted from 599 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 94 ranked companies in Airlines & Aviation (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Included in the full report
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