Based on public reviews and response behavior.
899 reviews over 1,216 days (about 23 per month). Busiest month: 24% of reviews. Languages: en 86%, unknown 13%, fr 0%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 65.3, rating 4.27 stars, reply rate 40.4%, over 1,893 ranked companies · benchmark 2 Nov 2026
Score
78.7
Industry average 65.3
13.4 above average
Rating
3.74
Industry average 4.27
0.53 below average
Reply rate
—
Industry average 40.4%
not measured
Not ranked
no reviews in the last 12 months
65% of reviews positive, 34% negative
Covering May 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 899 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,893 ranked companies in Beauty & Wellness (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 96% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 183 mentions with a sentiment score of 73.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
