London Doctors Clinic

Healthcare & Medical • United Kingdomlondondoctorsclinic.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

+66.7 vs. last month4.32 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#486of 615

Top 79% · Bottom Tier

#1 (best)#615 (worst)

#484Peer

#485Peer

#486This company

#487Peer

#488Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral2%
Negative26%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.5%

Response Speed

16.9%

Product Quality

15.6%

Loyalty

11.2%

Onboarding

9.4%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 8.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 37.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

76.5%

4★

5.3%

3★

3.7%

2★

2.7%

1★

11.8%

Based on 600 analyzed reviews. Sentiment is slipping: 63.6% of reviews in the last three months were positive, compared with 86.4% in the three months before that.

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