Customereye

Lola's Lashes

Beauty & Wellness • United Kingdomlolaslashes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 152 days (about 40 per month). Busiest month: 23% of reviews. Languages: en 99%, da 1%, sv 1%.

Overall Score

53/100
Short observation window (152 days)
+17.9 vs. last month4.13 ★ average rating · 200 reviews
53/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026

Score

53.1

Industry average 66.1

13.0 below average

Rating

4.13

Industry average 4.34

0.21 below average

Reply rate

—

Industry average 39.5%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#2028of 2432 ranked in Beauty & Wellness
Top 83% · Bottom Tierup 280 from last month
#1 (best)#2432 (worst)
#2026Peer
#2027Peer
#2028This company
#2029Peer
#2030Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering September 2026 — 32 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Loyalty
Hidden
Product Quality
Hidden
Communication
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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