Customereye

Lodgify

Software & Web Services • United Stateslodgify.com

Review data last updated .

Based on public reviews and response behavior.

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1,195 reviews over 1,406 days (about 26 per month). Busiest month: 12% of reviews. Languages: en 83%, es 5%, it 4%.

Overall Score

90/100
−0.6 vs. last month4.60 ★ average rating · 1,195 reviews
90/100 from 1,195 reviews over 20 months, high confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

89.6

Industry average 60.8

28.8 above average

Rating

4.60

Industry average 4.09

0.51 above average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#71of 2242 ranked in Software & Web Services
Top 3% · Top Tierdown 23 from last month
#1 (best)#2242 (worst)
#69Peer
#70Peer
#71This company
#72Peer
#73Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering August 2026 — 101 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Delivery Shipping
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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