Customereye

Locksley Law Solicitors

Legal & Compliance • United Kingdomlocksleylaw.co.uk

Review data last updated .

Based on public reviews and response behavior.

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159 reviews over 22 days (about 220 per month). Busiest month: 76% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%.

Overall Score

61/100
Short observation window (22 days)
+0.8 vs. last month4.08 ★ average rating · 159 reviews
61/100 from 159 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 76% of the reviews.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

61.2

Industry average 70.0

8.8 below average

Rating

4.08

Industry average 4.51

0.43 below average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#790of 1072 ranked in Legal & Compliance
Top 74% · Mid Packup 437 from last month
#1 (best)#1072 (worst)
#788Peer
#789Peer
#790This company
#791Peer
#792Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

55% of reviews positive, 43% negative

55%
positive
  • Positive55%
  • Neutral1%
  • Negative43%

Sentiment Balance

Covering September 2026 — 38 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 42% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Communication
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Customer Support
Hidden
Loyalty
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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