Based on public reviews and response behavior.
100 reviews over 1,740 days (about 1.8 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 25 Oct 2026
Score
51.7
Industry average 69.4
17.7 below average
Rating
4.29
Industry average 4.55
0.26 below average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 18% negative
Covering December 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,380 ranked companies in Lending & Consumer Finance (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.124). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 51.7 sits in the bottom quarter of about 2,400 ranked Lending & Consumer Finance companies (25th percentile: 60, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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