Based on public reviews and response behavior.
96 reviews over 359 days (about 8.1 per month). Busiest month: 45% of reviews. Languages: en 98%, es 1%, pt 1%.
These figures describe an earlier period, not the last 12 months.
Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,601 ranked companies · benchmark 21 Oct 2026
Score
72.7
Industry average 67.4
5.3 above average
Rating
4.68
Industry average 4.40
0.28 above average
Reply rate
—
Industry average 44.1%
not measured
Not ranked
no reviews in the last 12 months
91% of reviews positive, 10% negative
Covering February 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 96 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,601 ranked companies in Lending & Consumer Finance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.239 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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