Livebeam

Media & Content • USlivebeam.com

Review data last updated July 3, 2026.

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Based on public reviews and response behavior.

Overall Score

76/100

+6.3 vs. last month4.05 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#4of 172

Top 2% · Top Tier

#1 (best)#172 (worst)

#2Peer

#3Peer

#4This company

#5Peer

#6Peer

Overall Customer Sentiment

Category Leader

56% of reviews positive, 41% negative

56%

positive

Positive56%
Neutral3%
Negative41%

Sentiment Balance

Covering October 2024 — 91 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 28% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.7%

Product Quality

22.5%

Pricing

15.3%

Communication

8.7%

Onboarding

8.7%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 8.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 41.3% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

60.8%

4★

13.7%

3★

9.2%

2★

2.2%

1★

14.2%

Based on 600 analyzed reviews. Sentiment is improving: 85.7% of reviews in the last three months were positive, compared with 64.3% in the three months before that.

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