LittleBird

Entertainment & Events • United Kingdomlittlebird.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

4.64 ★ average rating · 606 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#14of 322

Top 4% · Top Tier

#1 (best)#322 (worst)

#12Peer

#13Peer

#14This company

#15Peer

#16Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering January 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.9%

Onboarding

19.9%

Pricing

13.7%

Loyalty

13.0%

Customer Support

7.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 9.9% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

81.0%

4★

11.1%

3★

2.5%

2★

2.1%

1★

3.3%

Based on 606 analyzed reviews. Sentiment is slipping: 83.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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