Entertainment & Events • United Kingdomwww.securemybooking.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 105 days (about 174 per month). Busiest month: 32% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026
Score
58.8
Industry average 60.5
1.7 below average
Rating
4.65
Industry average 4.10
0.55 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering November 2024 — 188 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 32% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,093 ranked companies in Entertainment & Events (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 324 mentions with a sentiment score of 70.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99