Limeandlou

Home & Living • United Stateslimeandlou.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−20.4 vs. last month3.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#452of 675

Top 67% · Mid Pack

#1 (best)#675 (worst)

#450Peer

#451Peer

#452This company

#453Peer

#454Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 24% negative

76%

positive

Positive76%
Neutral1%
Negative24%

Sentiment Balance

Covering December 2024 — 23 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 52% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.0%

Product Quality

16.9%

Customer Support

13.0%

Loyalty

11.0%

Response Speed

9.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 9.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100

43/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

64.3%

4★

6.8%

3★

3.0%

2★

3.0%

1★

22.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 71.4% of reviews in the last three months were positive, compared with 70.4% in the three months before that.

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