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Lilac Financial

Lending & Consumer Financelilacfinancial.co.uk

Review data last updated .

Based on public reviews and response behavior.

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58 reviews over 1,171 days (about 1.5 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

72/100
4.98 ★ average rating · 58 reviews
72/100 from 58 reviews over 10 months, limited confidence.

Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,601 ranked companies · benchmark 22 Oct 2026

Score

72.4

Industry average 67.4

5.0 above average

Rating

4.98

Industry average 4.40

0.58 above average

Reply rate

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Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1112of 2601 ranked in Lending & Consumer Finance
Top 43% · Upper Halfdown 22 from last month
#1 (best)#2601 (worst)
#1110Peer
#1111Peer
#1112This company
#1113Peer
#1114Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering June 2025 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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