Customereye

Lighthouse Storage

Home Services • United Stateslighthousestorage.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,182 days (about 1.4 per month). Busiest month: 23% of reviews. Languages: en 96%, unknown 2%, es 1%.

Overall Score

56/100
−37.5 vs. last month4.55 ★ average rating · 100 reviews
56/100 from 100 reviews over 7 months, moderate confidence.

Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026

Score

56.4

Industry average 70.9

14.5 below average

Rating

4.55

Industry average 4.63

0.08 below average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1157of 1331 ranked in Home Services
Top 87% · Bottom Tierdown 26 from last month
#1 (best)#1331 (worst)
#1155Peer
#1156Peer
#1157This company
#1158Peer
#1159Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering May 2020 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Pricing
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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