The Lifestyle Gift Card

Professional Services • United Kingdomlifestylegiftcards.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

+3.2 vs. last month3.48 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#201of 517

Top 39% · Upper Half

#1 (best)#517 (worst)

#199Peer

#200Peer

#201This company

#202Peer

#203Peer

Overall Customer Sentiment

Above Average

62% of reviews positive, 35% negative

62%

positive

Positive62%
Neutral3%
Negative35%

Sentiment Balance

Covering November 2024 — 82 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 23% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

31.1%

Communication

10.1%

Customer Support

10.0%

Product Quality

9.8%

Response Speed

9.7%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 10.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100

49/100

signal score

•Built from a negative-review share of 48.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

49.3%

4★

9.8%

3★

7.5%

2★

5.8%

1★

27.5%

Based on 600 analyzed reviews. Sentiment is improving: 74.5% of reviews in the last three months were positive, compared with 57.8% in the three months before that.

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