Customereye

Libsyn Podcast Hosting

Software & Web Services • United Stateslibsyn.com

Review data last updated .

Based on public reviews and response behavior.

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876 days of reviews, with a sparse monthly review flow. Busiest month: 42% of reviews. Languages: en 99%, es 1%.

Overall Score

71/100
−2.0 vs. last month4.81 ★ average rating
71/100 from public reviews over 4 months, moderate confidence.

Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 5 Nov 2026

Score

71.3

Industry average 60.0

11.3 above average

Rating

4.81

Industry average 4.01

0.80 above average

Reply rate

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Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#642of 2439 ranked in Software & Web Services
Top 26% · Upper Halfdown 6 from last month
#1 (best)#2439 (worst)
#640Peer
#641Peer
#642This company
#643Peer
#644Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering March 2024, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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