Customereye

Lexie Hearing

Healthcare & Medical • United Stateslexiehearing.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

226 reviews over 2,229 days (about 3.1 per month). Busiest month: 11% of reviews. Languages: en 100%, unknown 0%.

Overall Score

52/100
3.13 ★ average rating · 226 reviews
52/100 from 226 reviews over 30 months, moderate confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

52.4

Industry average 66.2

13.8 below average

Rating

3.13

Industry average 4.37

1.24 below average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1871of 2252 ranked in Healthcare & Medical
Top 83% · Bottom Tier
#1 (best)#2252 (worst)
#1869Peer
#1870Peer
#1871This company
#1872Peer
#1873Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

49% of reviews positive, 48% negative

49%
positive
  • Positive49%
  • Neutral3%
  • Negative48%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
Problem Resolution
Hidden
Product Quality
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Healthcare & Medical