Based on public reviews and response behavior.
185 reviews over 93 days (about 61 per month). Busiest month: 38% of reviews. Languages: es 87%, en 11%, de 2%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
12.2
Industry average 67.9
55.7 below average
Rating
1.18
Industry average 4.44
3.26 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
5% of reviews positive, 94% negative
Covering October 2026 — 42 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 2% of reviews in this period, with 98% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Reviews are mostly in Spanish
Share of theme mentions
Themes from the 185 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.586 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.160). Review the worst months in the trend data to identify specific operational or product issues.
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