Based on public reviews and response behavior.
151 reviews over 261 days (about 18 per month). Busiest month: 25% of reviews. Languages: en 100%.
Beauty & Wellness average: score 65.5, rating 4.29 stars, reply rate 39.2%, over 2,500 ranked companies · benchmark 23 Oct 2026
Score
86.7
Industry average 65.5
21.3 above average
Rating
4.44
Industry average 4.29
0.15 above average
Reply rate
—
Industry average 39.2%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering September 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 6% negative and 6% neutral.
Share of theme mentions
Themes extracted from 151 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,500 ranked companies in Beauty & Wellness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.7 places the company in the top quarter of about 2,600 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 97% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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