Based on public reviews and response behavior.
112 reviews over 343 days (about 9.9 per month). Busiest month: 13% of reviews. Languages: en 100%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.8%, over 1,930 ranked companies · benchmark 1 Nov 2026
Score
69.5
Industry average 65.6
3.9 above average
Rating
4.90
Industry average 4.46
0.44 above average
Reply rate
—
Industry average 31.8%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes from the 112 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,930 ranked companies in Hobbies & Arts (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 84.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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