Customereye

KwikMed

Pharmacy & Online Medicine • United Stateskwikmed.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
4.44 ★ average rating · 466 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#46of 189
Top 24% · Top Tier
#1 (best)#189 (worst)
#44Peer
#45Peer
#46This company
#47Peer
#48Peer

Overall Customer Sentiment

Category Leader

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering June 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 441 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.5%
Delivery Shipping
15.6%
Product Quality
13.8%
Response Speed
13.2%
Loyalty
10.8%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 9.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100
51/100
signal score
  • Built from a negative-review share of 46.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
73.2%
4
11.6%
3
6.2%
2
3.6%
1
5.4%

Based on 466 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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