Kudd.ly

Professional Services • United Kingdomkudd.ly

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

+2.9 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#32of 517

Top 6% · Top Tier

#1 (best)#517 (worst)

#30Peer

#31Peer

#32This company

#33Peer

#34Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 7% negative

92%

positive

Positive92%
Neutral1%
Negative7%

Sentiment Balance

Covering November 2024 — 49 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 2% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.5%

Delivery Shipping

17.9%

Loyalty

14.1%

Response Speed

13.7%

Pricing

9.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW1/100

1/100

signal score

•Built from a negative-review share of 11.3% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.3%

4★

5.2%

3★

2.0%

2★

1.0%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is improving: 97.8% of reviews in the last three months were positive, compared with 91.4% in the three months before that.

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