Customereye

kobainsurance.com.au

Finance & Insurancekobainsurance.com.au

Review data last updated .

Based on public reviews and response behavior.

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67 reviews over 877 days (about 2.3 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

78/100
+25.0 vs. last month4.76 ★ average rating · 67 reviews
78/100 from 67 reviews over 10 months, limited confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,562 ranked companies · benchmark 21 Oct 2026

Score

78.0

Industry average 62.0

16.0 above average

Rating

4.76

Industry average 4.09

0.67 above average

Reply rate

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Industry average 43.3%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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