Based on public reviews and response behavior.
63 reviews over 914 days (about 2.1 per month). Busiest month: 38% of reviews. Languages: en 100%.
Entertainment & Events average: score 64.3, rating 4.22 stars, reply rate 33.5%, over 1,457 ranked companies · benchmark 23 Oct 2026
Score
64.7
Industry average 64.3
0.4 above average
Rating
4.25
Industry average 4.22
0.03 above average
Reply rate
—
Industry average 33.5%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 32% negative
Covering May 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 63 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,457 ranked companies in Entertainment & Events (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.648 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 47 mentions with a sentiment score of 75.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
