Based on public reviews and response behavior.
100 reviews over 164 days (about 19 per month). Busiest month: 23% of reviews. Languages: en 98%, da 1%, fr 1%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
65.4
Industry average 66.5
1.1 below average
Rating
4.17
Industry average 4.38
0.21 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering July 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
With 0 reviews in the last 12 months despite a historical velocity of 156.2 reviews per month, Kits has entirely ceased accumulating social proof. Implement a post-purchase automated email sequence triggered 7-10 days after delivery requesting a review.
The identical boilerplate reply 'Thank you so much for this review. We really appreciate you being our customer.
Included in the full report
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