Kits

Healthcare & Medical • USkits.com

Review data last updated July 3, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−7.9 vs. last month4.10 ★ average rating · 900 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#322of 615

Top 52% · Mid Pack

#1 (best)#615 (worst)

#320Peer

#321Peer

#322This company

#323Peer

#324Peer

Overall Customer Sentiment

Mid Pack

69% of reviews positive, 30% negative

69%

positive

Positive69%
Neutral1%
Negative30%

Sentiment Balance

Covering July 2026 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 895 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.0%

Customer Support

15.5%

Delivery Shipping

14.1%

Response Speed

12.1%

Loyalty

10.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 29.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

73.7%

4★

2.7%

3★

2.1%

2★

2.7%

1★

18.9%

Based on 900 analyzed reviews. Sentiment is slipping: 41.7% of reviews in the last three months were positive, compared with 75.9% in the three months before that.

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