Customereye

Kensington Furniture

Home & Livingkensingtonfurniture.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 104 days (about 29 per month). Busiest month: 30% of reviews. Languages: en 100%.

Overall Score

89/100
Short observation window (104 days)
−13.3 vs. last month4.91 ★ average rating · 100 reviews
89/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,830 ranked companies · benchmark 23 Oct 2026

Score

89.1

Industry average 67.9

21.2 above average

Rating

4.91

Industry average 4.44

0.47 above average

Reply rate

—

Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#535of 6830 ranked in Home & Living
Top 8% · Top Tierup 687 from last month
#1 (best)#6830 (worst)
#533Peer
#534Peer
#535This company
#536Peer
#537Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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