Professional Certification & Skills • United Stateskaptest.com
Review data last updated .
Based on public reviews and response behavior.
195 reviews over 1,925 days (about 3.1 per month). Busiest month: 17% of reviews. Languages: en 91%, unknown 9%.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 23 Oct 2026
Score
65.3
Industry average 71.7
6.4 below average
Rating
3.07
Industry average 4.64
1.57 below average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 49% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 195 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,274 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.155 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 68% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99