Based on public reviews and response behavior.
500 reviews over 561 days (about 27 per month). Busiest month: 47% of reviews. Languages: en 96%, unknown 3%, fr 0%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,830 ranked companies · benchmark 23 Oct 2026
Score
70.0
Industry average 67.9
2.1 above average
Rating
4.28
Industry average 4.44
0.16 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering February 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 500 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,830 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 12% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 218 mentions with a sentiment score of 88.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
