Based on public reviews and response behavior.
1,040 reviews over 2,092 days (about 15 per month). Busiest month: 35% of reviews. Languages: en 94%, unknown 5%, da 1%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,431 ranked companies · benchmark 24 Oct 2026
Score
60.9
Industry average 66.1
5.2 below average
Rating
3.59
Industry average 4.34
0.75 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 37% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 75% negative and 25% neutral.
Share of theme mentions
Themes extracted from 1,040 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,431 ranked companies in Beauty & Wellness (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.652). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 79% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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