Customereye

James Laurence Estate Agents

Real Estate & Propertyjameslaurenceuk.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 436 days (about 7 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

73/100
+17.5 vs. last month4.69 ★ average rating · 100 reviews
73/100 from 100 reviews over 13 months, moderate confidence.

Real Estate & Property average: score 69.2, rating 4.36 stars, reply rate 47.3%, over 1,428 ranked companies · benchmark 21 Oct 2026

Score

73.4

Industry average 69.2

4.2 above average

Rating

4.69

Industry average 4.36

0.33 above average

Reply rate

—

Industry average 47.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#615of 1428 ranked in Real Estate & Property
Top 43% · Upper Halfup 449 from last month
#1 (best)#1428 (worst)
#613Peer
#614Peer
#615This company
#616Peer
#617Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering October 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
Problem Resolution
Hidden
Delivery Shipping
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Real Estate & Property