Based on public reviews and response behavior.
57 reviews over 1,371 days (about 1.3 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 100%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 24 Oct 2026
Score
62.7
Industry average 64.3
1.6 below average
Rating
5.00
Industry average 4.35
0.65 above average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
97% of reviews positive, 4% negative
Covering May 2026 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 57 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 95.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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