Customereye

Italian Secret

Food & Beverage • United Kingdomitaliansecret.co.uk

Review data last updated .

Based on public reviews and response behavior.

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105 reviews over 395 days (about 8.1 per month). Busiest month: 22% of reviews. Languages: en 97%, unknown 2%, it 1%.

Overall Score

64/100
4.98 ★ average rating · 105 reviews
64/100 from 105 reviews over 11 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

63.6

Industry average 63.2

0.4 above average

Rating

4.98

Industry average 4.25

0.73 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1124of 2214 ranked in Food & Beverage
Top 51% · Mid Packdown 16 from last month
#1 (best)#2214 (worst)
#1122Peer
#1123Peer
#1124This company
#1125Peer
#1126Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

100% of reviews positive, 0% negative

100%
positive
  • Positive100%
  • Neutral0%
  • Negative0%

Sentiment Balance

Covering June 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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