Based on public reviews and response behavior.
100 reviews over 457 days (about 6.7 per month). Busiest month: 12% of reviews. Languages: en 100%.
Schools & Academic Education average: score 69.9, rating 4.57 stars, reply rate 38.3%, over 1,504 ranked companies · benchmark 23 Oct 2026
Score
62.1
Industry average 69.9
7.8 below average
Rating
3.84
Industry average 4.57
0.73 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 31% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,504 ranked companies in Schools & Academic Education (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.196 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 9% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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