Based on public reviews and response behavior.
200 reviews over 287 days (about 21 per month). Busiest month: 24% of reviews. Languages: en 99%, ca 1%, unknown 1%.
Legal & Compliance average: score 69.8, rating 4.51 stars, reply rate 50.1%, over 1,087 ranked companies · benchmark 2 Nov 2026
Score
42.1
Industry average 69.8
27.7 below average
Rating
3.70
Industry average 4.51
0.81 below average
Reply rate
—
Industry average 50.1%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 36% negative
Covering July 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,087 ranked companies in Legal & Compliance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.483 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.935). Review the worst months in the trend data to identify specific operational or product issues.
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