Customereye

ILA-Connect

Legal & Compliance • United Kingdomila-connect.co.uk

Review data last updated .

Based on public reviews and response behavior.

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187 reviews over 343 days (about 17 per month). Busiest month: 13% of reviews. Languages: en 97%, unknown 2%, fr 1%.

Overall Score

75/100
−3.5 vs. last month4.77 ★ average rating · 187 reviews
75/100 from 187 reviews over 12 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

74.9

Industry average 70.0

4.9 above average

Rating

4.77

Industry average 4.51

0.26 above average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#436of 1072 ranked in Legal & Compliance
Top 41% · Upper Halfdown 59 from last month
#1 (best)#1072 (worst)
#434Peer
#435Peer
#436This company
#437Peer
#438Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering August 2026 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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